DataMatrix: Your Personal IT Dept

outsource all or part of your IT to datamatrix

Because we're a small business too, we understand the need to be able to compete with larger businesses and corporations. By outsourcing all or part of your computer needs to DataMatrix, you can incorporate and maintain cutting-edge technology into your business without all the overhead. Let us worry about your computer systems and network while you focus on your business.

Custom Application Development

At DataMatrix we employ a staff of professional programmer/analysts with over 30 man years of programming experience. If your business demands a custom software solution, we can develop and maintain applications to meet your specific needs.

Infrastructure

Switching

Customize your network with a full line of switches that can maximize throughput and meet your budget.

Distribution System Design

With an on-staff RCDD, DataMatrix is fully prepared and qualified to offer customers a complete connectivity solution.

Wireless Connectivity

Enjoy the freedom of mobility with secure, high speed wireless access. Wireless connectivity offers many advantages over wired networks:

  • Real-time information anytime, anywhere.
  • Productivity and service opportunities
  • Access to your business network from home
  • Easy installation...
    Cable does not need fed through walls and ceilings.
  • Cost-effective...
    Although initially higher in cost, long-term expenses and update costs can be significantly lower.

Video Security

With video surveillance cameras, your business can have an affordable and complete physical security solution. Many options include:

  • Flexible security monitoring systems accessible anywhere
  • Internet feed
  • Ethernet and wireless connectivity--cameras do not have to depend on electrical outlets or wired connections.

Remote Connectivity

Enabling remote access to your corporate network is no longer a choice. It's a mandate. DataMatrix provides secure & efficient remote access solutions that are “identity driven” to enhance the user experience.

  • Citrix
  • Terminal Services
  • SSL connections
  • ID driven access
  • Sprint PCS

ConnectCare™

DataMatrix packaged support option

In today’s competitive economy, reliable access to critical information can mean the difference between success and failure for a business companies of all sizes are increasingly dependant on both internal information networks and the Internet for day to day operations. Often, if the network is not working, neither are the employees. Unfortunately, many companies take their networks for granted, waiting until issues arise before they address the problems. DataMatrix takes a pro-active approach for the management and maintenance of computer networks to ensure optimal productivity and efficiency while reducing the probability of downtime or catastrophic network failure. Our ConnectCare™ support offering encompasses a suite of professional services designed to meet the specific needs of the customer. DataMatrix can also provide part time or temporary staffing to augment your IT staff, or to assist when key IT staff members are unavailable.

  • Regular periodic maintenance is the best method of maintaining optimum network performance and minimizing network down time.
  • A pro-active approach to network management can reduce costly
    re-active services.
  • By keeping your networks working you keep your people working.
  • Maximized access to critical business information and the Internet.
  • Minimized impact of viruses, malicious spyware, and spam on your network.
  • Cost effective augmentation of your IT staff.

Network Support generally includes many of the following services:

Network Servers

  • Update the Operating System to the latest service packs with all security patches.
  • Update device drivers to the latest revisions.
  • Apply patches and updates to application software.
  • Review event logs for possible network and/or hardware problems.
  • Maintain and verify backup procedures to ensure that they are working properly.
  • Test uninterrupted power supplies.
  • Change and document administrative passwords

Desktop PCs and Thin Clients

  • Update the Operating System to the latest service packs with all security patches.
  • Update device drivers to the latest revisions.
  • Review event logs for possible network and/or hardware problems.
  • Update / upgrades for installed application software.
  • Change and document Administrative passwords.

Firewalls / Routers / Network Appliances

  • Update firmware
  • Review logs for possible network and/or hardware problems
  • Double-check security policies, change and document administrative passwords.
  • Backup device configurations and store off site in case of hardware failure or disaster.

Network Documentation

  • Review and update network documentation as necessary.
  • Periodic network audits to track software / hardware inventories.
  • Maintain and track hardware / software maintenance renewals.

Length of Service

DataMatrix’s ConnectCare™ agreements are individually designed for each customer. The service requirements and term of the contract will reflect the needs of the customer.

Network and Internet Security

Are you compliant with all your security requirements? Let DataMatrix take the worry out of your network management.

The elimination of network vulnerabilities created by the Internet, unauthorized personnel and remote users should be at the top of an organization’s priority list. DataMatrix provides flexible and scalable solutions to protect against malicious attacks from all levels of internal or external sources.

  • Firewalls
  • Anti-virus
  • Anti-spam
  • Intrusion detection
  • User policy management

 

Web Design and Development

Through our wide range of resource partnerships, DataMatrix offers a complete line of web design and development services including:

  • Custom web site design and web site redesign
  • Print/graphic design and logo design
  • e-Commerce sites with shopping cart capability
  • e-Marketing and e-Mail campaigns
  • SEO (search engine optimization) customization and optimization
  • Web applications and databases
  • Streaming audio and video
  • Web hosting and maintenance packages
  • Domain name registration
  • Flash animation, internet banners/advertising
  • CMS (Content Management System